Technical Support

Overview

Expanded details on Technical Support: scope of work, methodology, and KPIs to ensure quality delivery.

Scope

• Define requirements and specifications.
• Risk management and mitigation.
• Coordination and QA with execution teams.

Methodology

Discovery workshop, clear scope, realistic timeline, RACI, and performance tracking.

Deliverables

• Progress reports and updated drawings.
• BOQ and precise technical specs.
• Meeting minutes and site instructions.